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HOTLINE
to Dachstein West:
Gosau +43 (0) 50 140
Russbach +43 (0) 62 42 / 440
Annaberg +43 (0) 64 63 / 8227
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Terms of carriage
All prices quoted are in Euro.
Year of birth stipulations:
Children born 2006 and after receive a free pass.
Children: Born between 1996 and 2005.
Youths: Born 1993, 1994, 1995.
Senior citizens: Born 1952 and before. (photo identification required).
Family ski passes: A family ticket is provided when tickets have been purchased by a family. When a ski pass is purchased for the two eldest children and for at least one adult, the third and any additional children receive a free ski pass for the same period.
Please demonstrate family status: with a family pass (Austria) or proof of receipt of child benefit (Germany) or certificate of registration/family confirmation. We apologise that no price reductions or free passes for children can be assured without provision of identification.
Photo ID: For ski passes of 3-days and more digital photos are taken at the cash desk, free of charge.
Points cards: Are only valid at the designated practice lifts in the valley area.
Prices: A mixed price is charged during times when seasons overlap. Information about additional ski pass offers is available at the lift cashdesks.
Payment types: We accept cash in Euro, Maestro, debit Card, Eurocard, Visa, American Express and Diners.
Keycards: All ski passes are issued on Keycards (these are re-usable, non-contact data carriers). Keep your keycard in the left jacket or trouser pocket. Deposit: Euro 2,-. Undamaged keycards can be returned to any cash desk. Other data carriers are not accepted.
Legal matters: Individual services which these ski tickets entitle you to avail of are provided by independent companies. The contractor who purchases the ticket, only acts as a representative for the other contractor. Only the respective contractor is obliged to fulfil individual services and to provide damages for incidents where applicable.
Regulation for misuse: Any misuse of ski tickets, including use by a third party, will be punished and as a result the ski pass will be withdrawn and the party concerned excluded from carriage. There will also be a fine of at least Euro 70.- and payment to the amount of the full day ticket will have to be paid. Any attempt to transfer a ski pass to another guest is regarded as misuse. Subject to criminal charges!
Conditions of carriage: Ski pass reimbursement in the event of a ski accident. If you have an accident while skiing a reimbursement can only be effected if the ski pass has been deposited at one of our cashdesks. Duration of use is regarded as days from the issue of the ski pass through to its deposit. A doctor's note is to be provided to receive the money in cash. Reimbursement of a ski pass in the event of an accident while skiing is only available for 3-day + ski passes. No cash reimbursement will be effected for family members who are departing early with the injured party. In the event of illness, even if a doctor's note is provided, no reimbursement will be provided. Ski passes are non-transferable! Lost and misplaced ski passes cannot be replaced.
Poor weather conditions, unforeseen departure, interruptions in operations and closing off of ski runs do not represent a claim to reimbursement or extension. Subsequent exchange for another ski pass, transfers to other people, extension or postponement of the duration of validity are not possible.
Conditions of carriage: Please be aware of the conditions of carriage at the individual lift companies (notice at the cashdesks and at the lifts).
Piste accidents: A contribution to the rescue costs is to be provided in the event of rescue.
Warnings on the ski runs
Avalanche danger: the local avalanche information board warns about general or local, permanent or imminent avalanche danger in the backcountry respectively off-piste area
Snow-cats: Snow-cats in operation. Please be aware of the last ski patrol at the closure of the pistes. Please note the ski shuttle operating hours; shuttle schedules available for free at the lift valley stations.
Backcountry & Off-piste: For reforestation it is strictly forbidden to ski through forests, young growth terrain and deforested areas beyond the marked ski trails. Violation is charged according to forest laws.

















