FAQ's tickets

SKIREGION DACHSTEIN WEST

FAQ's Skiticket

On our FAQ page you will find information on the currently required COVID-19 proof when purchasing tickets according to the current regulations of the Austrian Federal Government (as of November 22, 2021)

We would like to expressly point out that the Dachstein West ski region is not an authority and therefore cannot provide any legally binding information.

2G-proof + FFP2-mask mandatory

We are required to check all guests ages 12 and older who wish to ride our cable car and lift facalities for valid official documentation of their “2G-proof" (vaccinated, recovered). Your ticket only permits access to the ski area if it is accompanied by proof of 2G-COVID-19-status.

Please note: FFP2 mask mandatory! COVID-19 measures »

Valid 2G certificate (vaccinated / recovered)? This is the official "EU Digital COVID Certificate" with the QR code that is issued by the federal government. Tickets can only be activated with this certificate with the QR code or the Green Pass (mobile phone).

All information on the current COVID-19 measures ordinances of the Austrian Federal Government > website of the Federal Ministry »

Greenpass Check-in

Tickets/season passes must be activated converning the 2G-rule. The validation of your 2G-status as well as ticket activation can be conducted as follows:

  • Online Check-in: ou can easily link your ticket to your 2G-proof before you arrive. The ticket number and digital 2G proof are required. Activation in the online portal Safe2Ski Check-in »
  • Ticket counter: The ticket can be activated at the open ticket counters in the ski area. A 2G-proof is required! Requirement: Documentation of COVID status  
  • Ticket machines: Pick up your tickets conveniently from the ticket machines located in the valley station. There, you will be able to link your ticket to your digital G2-proof.
  • Ticket Sales Outlets (Hotels, tour operator ...): When tickets are issued by external sales outlets (OPOS partners), you will be required to provide 2G-proof. A 2G-proof is required! 

Please keep your 2G proof ready for possible checks at all times for the duration of your stay in the ski area

2G-proof + Ticket activation

2G-Regel für Kinder - Ninja Pass

Holiday Ninja Pass as 2G proof for non vaccinated/recovered children. For all children of school age (born on or after 1 September 2006) who are neither fully vaccinated nor recovered, the Holiday Ninja Pass is accepted as a 2G proof. This provides for serial testing with antigen tests (validity 48 hours) and/or PCR tests (validity 72 hours) during the week. At least two tests per week must be PCR tests. In principle, this ensures that a valid, negative test result is available for each day of the week.

If there are gaps in the serial testing, the Holiday Ninja Pass is invalid. As a rule, at least 3 tests (2 x PCR) are required for a 7-day period. Please consider scheduling the test dates accordingly so that there are no gaps. The test results must be recorded in the Holiday Ninja Pass and the particular test results must be presented in conjunction with the Holiday Ninja Pass - more info on Holiday Ninja Pass (only in German)»

Download: Holiday Ninja Pass PDF ↓

Note: For children/youth the MNP-mask is mandatory! See for more info FAQs.

Greenpass Check-in: 2G-proof + ticket activation, how does it work?

Tickets can be bought at any time in the Dachstein West online shop or at the ticket counters and ticket/pickup machines on site and must be linked to the 2G proof

There are the following options for the Greenpass check-in (verification and activation):

  • online  Safe2Ski Check-in »
  • at open ticket counters  
  • at ticket/pickup machines (coming soon) 
  • when purchasing a ticket at Ticket Sales Offices (hotels, OPOS partners)

The customer must always carry the 2G proof for entering the ski area. Please keep your 2G proof ready for possible checks at all times for the duration of your stay in the ski area

2G-proof:

  • G2-proof from age of 12 required.
  • According to the current status, children up to the age of 11 do not have to provide a 2G-proof.
  • Exception: Holiday Ninja Pass valid as 2G proof for non vaccinated/recovered children

Detailed information in the FAQ "2G-proof"

How does it work "ONLINE"?

How it works:

  1. Open the online portal Safe2Ski Check-in » to unlock the ski pass yourself by adding the Covid certificate (Keycards, except one-way ski ticket)
  2. Agree to terms of use
  3.  Enter number of your keycard (on the back of the ticket e.g. 01-1614 7133 5345 3595 0248-3).
  4. The QR code of the Covid certificate is read via the camera of the end device used. Alternatively, an existing proof can be uploaded via PDF.

Of course, there is also the possibility of activation at ticket counter on site. Requirement: valid 2G-proof!

How does it work at "LIFT CASH DESK"?

Buy a ticket at lift cash desk + link  to 2G-proof

  1. Buy a ticket at the cash desk
  2. Show the cashier the "2G-proof" 
  3. The cashier links the ticket/pass number with the necessary 2G-proof

Do you already have a ticket? Link with 2G proof at the cash desk

  1. Show the cashier your ticket + valid 2G-proof 
  2. The cashier links the ticket/pass number with the necessary 2G-proof

How does it work at "TICKET / PICKUP MACHINE"?

  1. Buy or pick-up (purchase online shop) your ticket at the ticket/pickup machine
  2. Activate your ticket by entering your ticket number and QR code (greenpass) scan.

Note: Tickets are also available in the online shop and at the lift cash desks.

What if my necessary 2G-proof (season ski pass, ticket) is expired?

  • The ski pass is only activated for the period of validity of your necessary 2G-proof. This means that if you have a valid 2G-proof when you buy a season ticket / ski pass, a season /ski pass can be issued, but it can only be activated for the validity of 2G-proof.
  • After expiration of your 2G-proof you will then need to provide a new Covid certificate (online or on site) in order to continue using the season ticket/ ski ticket.

 

 

What happens if I do not link a valid 2G proof to the ticket?

If the ticket is not linked to a valid 2G proof, access to the turnstile (reader) is not possible.

Only ski passes that are linked to a valid 2G proof (certificate) can open the turnstile.

How it works, if ski passes are sold /issued via third parties? (group trips, school ski courses etc.)?

If lift tickets are issued by third parties (e.g. by teachers for school ski courses, etc.), this third party can carry out the control of the necessary 2G-proof if this has been contractually agreed with the sales point (lift operator) in advance.

The third party works for the lift operator and the Covid certificate does not have to be presented every time the cable car is used.

What counts as 2G-proof?

What counts as 2G proof (Green Pass) and how long is it valid?

Vaccinated:

  • BioNTech/Pfizer, Moderna, AstraZeneca: valid 9 months after receiving the second or third vaccination
  • Johnson/Johnson: valid until 2.1.2022, then a second vaccination is needed for a valid 2G-Proof (Green Pass).
  • Recovery 1/1 Vaccinated: valid 9 month after vaccination
  • Transition period until 6.12.2021: Until then, access is also possible with initian (first) vaccination and additional PCR test.
  • All vaccines not approved in Austria (e.g. Sputnik V) not valid

Recovered:

  • Proof of recovery or separation notice: valid for up to 6 months (180 days) after the end of the quarantine. A separation notice or a medical confirmation of an infection confirmed by molecular biology serve as proof

Children

  • From the completed 12th year a 2G-proof is required: vaccinated or recovered
  • Children ages 12 to 15 are deemed to have 2G-proof if they are able to present proof of Corona testing (“Ninja Pass”*) which clearly shows the testing intervals for the current week (also applies to Friday, Saturday, Sunday of the testing week). During the holidays (no school), children for whom the Austrian Ninja Pass is also valid can provide 2G-proof  by means of a valid negative PCR test. * School children in Austria

*Ninja Pass for all children at Austrian schools.

Which rules apply to children (mask requirements & 2G-proof/ Ninja Pass )?

Mask requirements

  • Up to the age of 6, masks are not compulsory.
  • Up to the age of 14, a tight-fitting mouth and nose protection is sufficient.
  • From the age of 14, FFP2 masks are mandatory

G2-proof requirements

  • Up to the age of 12, there is no obligation to provide proof of Covid.
  • From the completed 12th year of life, a 2G proof is required: vaccinated or recovered.
  • Holiday Ninja Pass as 2G proof for non vaccinated/recovered children

Holiday Ninja Pass as 2G proof for non vaccinated/recovered children. For all children of school age (born on or after 1 September 2006) who are neither fully vaccinated nor recovered, the Holiday Ninja Pass is accepted as a 2G proof. This provides for serial testing with antigen tests (validity 48 hours) and/or PCR tests (validity 72 hours) during the week. At least two tests per week must be PCR tests. In principle, this ensures that a valid, negative test result is available for each day of the week.

If there are gaps in the serial testing, the Holiday Ninja Pass is invalid. As a rule, at least 3 tests (2 x PCR) are required for a 7-day period. Please consider scheduling the test dates accordingly so that there are no gaps. The test results must be recorded in the Holiday Ninja Pass and the particular test results must be presented in conjunction with the Holiday Ninja Pass - more info on Holiday Ninja Pass (only in German)»

DownloadHoliday Ninja Pass PDF ↓

Valid 2G certificate (vaccinated / recovered) - Covid certificate?

This is the official "EU Digital COVID Certificate" with the QR code that is issued by the federal government. Tickets can only be activated with this certificate with the QR code or the Green Pass (mobile phone).

Sujet Covid-Info Bundesministerium

Federal Ministry

Information on the corona virus from the Federal Ministry Republic of Austria with current information, laws, info for guests, etc.

MORE INFO »
Sujet Covid-Info Land Oberösterreich

Upper Austria

Information on COVID-19 measures and regulations in Upper Austria

MORE INFO »
Sujet Covid-Info Land Salzburg

Salzburg

Information on COVID-19 measures and regulations in the Federal State of Salzburg.

MORE INFO »